Mini Course – Incident Investigations

$29.43 Ext GST

This Quick Learn course uses scenario-based learning to introduce the Incident Investigation process. In the scenario, a routine maintenance action results in a pump trip. Participants follow the steps of a near-miss investigation, gaining practical insight into how incidents are examined to prevent recurrence.

15-25 Mins

1 Module

2000+ Users




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Incident Investigation E-Learning Course Overview

This Incident Investigation E-Learning course takes you through the essential steps of a thorough incident investigation, from identifying what happened to analysing contributing factors and determining corrective actions.

Additionally, using the scenario as a guide, you’ll see how investigations support learning, strengthen safety culture, and reduce the likelihood of repeat events.

What’s Included in the Incident Investigation E-Learning

  • The difference between a near miss and an incident
  • Importantly, learn why investigating near misses is critical for learning and prevention
  • The key steps in a thorough incident investigation process
  • How to capture details and gather accurate information after an event
  • Furthermore, explore techniques for identifying root causes contributing factors

Flexible Incident Investigation E-Learning

Additionally, this on-demand course is accessible on any modern browser, allowing you to learn at your own pace on a computer or tablet. Learners can also start and stop the module at any time for greater flexibility.

Integrated visual and audio features help bring concepts to life and improve engagement for all learners.

When To Use Incident Investigation E-Learning

  • As part of onboarding for staff new to incident reporting or investigations
  • When refreshing team knowledge of the investigation process
  • As a result, following a near miss or incident to support shared understanding of investigation steps
  • Ultimately, strengthen organisational learning and reinforce a proactive safety culture

Who Is It For

This Quick Learn course is suitable for:

  1. Operators, technicians, and frontline staff involved in reporting incidents and near misses
  2. Supervisors and managers responsible for leading or reviewing investigations
  3. Health, Safety, and Risk teams supporting incident analysis and corrective actions

Therefore, completing the Incident Investigation E-Learning course contributes 30 minutes of CPD time toward your professional development.

Other useful links

Group Registration: You can purchase access for yourself by selecting the ‘Individual’ option above. Alternatively, if you need access for another person or multiple users, choose the ‘Group’ option to purchase and assign multiple licences. You can also enrol yourself during the group registration process by clicking “Enrol Me”.

Furthermore, if you need help purchasing, managing, or assigning seats and courses for a group, please refer to the tutorial video below.

There are currently two payment options available when registering for this course and proceeding to checkout. Below is an overview of each option.

1. Credit card payment via Stripe – Choose Stripe for instant access to your training. At checkout, enter your credit card details in the payment section provided. Stripe securely processes all credit card information. Additionally, if you choose to save your card details, Stripe also manages this process securely.


2. Purchase Order Payment – Alternatively, you can choose to pay via Purchase Order. After registration, we will email payment instructions to you. Once payment is received and verified, you’ll gain access to your purchased course(s). This can take up to two working days. 

Trusted by major industry operators worldwide, our training expertise spans industries, decades, and borders.

Process Safety LMS is owned and operated by Safety Solutions Ltd, a company dedicated to delivering world-class process safety training and consultancy services.

Since 1993, we have partnered with clients across the oil & gas, petrochemical, refining, hazardous substances, chemicals, dairy, power generation, and pulp and paper sectors. As a result, we have built lasting trust through measurable improvements and proven outcomes.

Furthermore, our consultants bring significant international experience and are recognised leaders in process safety. They combine specialist engineering and management expertise with a passion for practical, effective learning.

Industry professionals develop our e-learning courses specifically for industry professionals. Additionally, each course draws on more than 150 years of combined industry and training experience, supported by thousands of workshops delivered across hazardous industry sectors.

Therefore, every course remains relevant, practical, and immediately applicable, helping you build skills and knowledge you can use from day one.

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None at all, as long as you have an internet connection and the drive to learn!

Absolutely! On the product page for each of our courses, you have the option to either purchase an individual licence for yourself or purchase for a group of people.  Within this option, you can purchase as many licences as you want, and choose if you would like to enrol yourself.  Once the payment has gone through, a new tab will appear in the top bar labeled ‘Group Admin’.  From here you can allocate who the licences go to, and also see how far through the course they are.  Just make sure that those you enrol in the course check their junk folder for their access links.

Definitely! Just select the group purchase option and increase the number of licences in your basket!

If you wish to reassign a licence for a course that has not been started or change who is the admin of a group bunch of licences, please contact us at learn@processsafetylms.com and we can help you out.

Yes, you can study anytime, anywhere with a laptop and an internet connection. The courses are designed in modules, allowing you to stop when you get busy and start from where you left off.

All the required material for your course is included in the online system, you do not need anything else.

You will have a year to complete the course from the time you purchase or are assigned the licence.

Email learn@processsafetylms.com and we will help you get back on track.

If you pay by credit card, you get instant access. If you are required to pay with a PO number, we will send you an email with instructions on how to proceed. Once we have received your PO via email, you will be granted access to your course(s). This may take up to two business days to process.

If you need assistance purchasing, managing, or adding seats/courses for a group, here is a tutorial video on how to do each of these things;

We prefer credit card payments, as they provide instant access. However, if you choose to pay via PO, we will email you instructions on how to proceed. Once we receive your PO via email, access to your course(s) will be granted. Please allow up to two business days for processing.

Yes, all our courses involve quizzes, click-to-reveal, videos, scenarios (course dependent) and drag-and-drop elements, amongst others, for an interactive experience. They are not presentations! We consider interactivity essential to engage learners, reinforce learning and encourage retention.

The courses are very simple to go through. As long as you know how to use a web browser and a mouse, you will be fine.

You will need to use a supported browser, i.e. Chrome, Edge, or Firefox, NOT Internet Explorer.

Process Safety LMS is owned and operated by Safety Solutions Ltd, a company dedicated to delivering world-class process safety training and consultancy.

Since 1993, we’ve been working with clients in oil & gas, petrochemical, refining, hazardous substances, chemicals, dairy, power generation, pulp and paper sectors, building lasting trust through measurable improvements and proven outcomes. Our consultants have significant international experience and are recognised leaders in the field of process safety, combining specialist engineering and management skills with a passion for effective learning.

Our e-learning courses are developed by industry professionals, for industry professionals, drawing on over 150 years of combined training and industry expertise and thousands of workshops delivered across hazardous industry sectors.

This ensures every course is relevant, practical, and immediately applicable, equipping you with skills and knowledge you can use from day one.

Our e-learning courses are suitable for all personnel in the facility, from frontline staff through to administrative, operational, engineering, and management personnel. They are ideal for anyone engaged in the design, operation, modification, or maintenance of major hazard or other process plants, and for those looking to develop or refresh their process safety knowledge across the full lifecycle of an operating facility. While we provide guidance on who each course best suits, our team is always available to help you choose the right option for your needs.

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course! It will be in pdf format so easy to attach to CVs etc.

This course is very applicable for the work I do on the daily basis

– Anon.

Trusted by Leading Brands

Improving Process Safety Management

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9 Modules

6-8 Hours

2000+ Users

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